- starting a business;
- support for growing a business including taking on employees and expanding;
- buying and selling abroad;
- completing tax returns; and
- tax credits.
Linked to the forum, HMRC's dedicated webchat service offers direct support to businesses and the self-employed. A pilot was launched in March 2017, since when the forum has grown to have more than 1,000 registered users. It does not deal with questions about taxpayers individual circumstances and comments that include personal information will be deleted.